ERP Transformation for Sugar Processing Firm



Centralizing Finance & Supply Chain
for Growth A Sugar Refining Leader’s
Oracle EBS R12 Transformation
Centralizing Finance & Supply Chain for Growth A Sugar Refining Leader’s Oracle EBS R12 Transformation
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- A leading sugar refining and distribution company, set out to centralize and streamline its finance, supply chain, and pricing operations. With fragmented systems and manual processes slowing growth, the company turned to BHSSYEN for a full-scale implementation of Oracle E-Business Suite (EBS) R12.
- The result: a scalable, compliant, and fully integrated ERP backbone that reduced inventory levels, accelerated procurement cycles, improved compliance, and strengthened operational control — setting the stage for future expansion.
Client operates in sugar refining, packaging, and distribution across Bahrain and the wider region. Serving diverse markets from industrial buyers to retail distribution, Client needed better control over finance, supply chain, and pricing operations to remain competitive while ensuring compliance with stringent food safety and audit requirements.
Despite industry expertise, Client faced significant operational hurdles:
Fragmented Systems
Disparate factory, warehouse, and sales unit systems resulted in inconsistent item data and disconnected workflows.
Limited Inventory Visibility
Difficulty tracking raw sugar, finished goods, and packaging materials across locations led to inefficiencies and stock imbalances.
Inefficient Procure-to-Pay Process
Long procurement lead times, misaligned ordering, and high working capital needs slowed operations.
Compliance & Traceability Gaps
Food safety and audit readiness were hindered by incomplete traceability of batches, pricing changes, and inventory movements.


BHSSYEN’s Oracle EBS R12 Solution
Modules Deployed
- Finance : General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Cash Management (CM)
- Supply Chain: Inventory (INV), Purchasing (PO), Order Management (OM)
- Price Management : Centralized pricing controls with automated change tracking
Key Solution Highlights
- Centralized ERP Backbone for unified finance and operations
- Standard Oracle Workflows with minimal customization to ensure future upgradeability
- Automated Approval Workflows reducing PO lead time from 10–15 days to 5 days
- Full Audit Trail for batch traceability, pricing changes, and inventory movements
Our approach followed a structured implementation process:
- Identified process gaps and opportunities for automation
- Created a phased rollout roadmap aligned with business priorities
- Dedicated data cleansing cycles to improve accuracy
- Migration audits to ensure clean, validated records
- Automated procure-to-pay approval chains
- Integrated pricing controls with finance and sales
- Site-based champions to drive adoption
- Extensive user training and live support
- Feature review board to approve any non-standard changes
- Preference for out-of-the-box Oracle functionalities to maintain system integrity
Inventory Reduction by 10–20%
due to better forecasting and stock visibility
PO Lead Time Cut by 50%+
through automated approval workflows
Faster Month-End Close
with centralized GL and AP/AR processes
Improved Traceability
ensuring food safety compliance and audit readiness
Scalable, Compliant ERP Backbone
ready for future locations and finance hub integrations

- ERP & Finance: Oracle E-Business Suite R12 (GL, AP, AR, CM)
- Supply Chain: Oracle EBS R12 (INV, PO, OM)
- Price Management: Oracle EBS Price Management Module
- Integration: Standard Oracle APIs & Workflows
- Change Management: BHSSYEN Training & Adoption Framework
- The Client Oracle EBS R12 transformation turned fragmented, manual processes into an integrated, automated, and compliant business operation.
- By centralizing finance, supply chain, and pricing management, BHSSYEN enabled Client to reduce costs, accelerate processes, and scale confidently for future growth.