From Complexity to Control:
Streamlining Finance, SCM, EAM &
Treasury with Oracle ERP in Semi Government
client in Sri Lanka
From Complexity to Control: Streamlining Finance, SCM, EAM & Treasury with Oracle ERP in Semi Government client in Sri Lanka
In this case study, we delve into the successful engagement with a telecom company based in Colombo, Sri Lanka, where our team provided Oracle ERP functional and technical solutions along with post-implementation support. The client faced multiple challenges in managing and optimizing their processes across business verticals such as Finance, Supply Chain Management (SCM), Enterprise Asset Management (EAM), and Oracle Treasury Management.
The telecom company, headquartered in Colombo, Sri Lanka, required assistance with implementing Oracle R12.2.X ERP across their business operations. The company faced operational challenges, particularly in their financial processes, supply chain management, and legacy system interfacing.
The telecom client encountered several obstacles during their ERP implementation:
Finance
Difficulties in automating financial processes and streamlining accounting functions.
Supply Chain Management (SCM)
Struggled with integrating Oracle ERP with their legacy systems.
Enterprise Asset Management (EAM)
Inefficient asset tracking and maintenance workflows.
Oracle Treasury Management
Complications with tax structures and treasury processes.
Legacy System Integration
Difficulties interfacing legacy systems with the new Oracle SCM module.
BHSSYEN Solution
- L1 Functional Support: Addressed functional issues and provided solutions to business users.
- L2 Techno-functional Support: Managed techno-functional problem resolution.
- L3 Support: Implemented Change Requests to enhance ERP functionality.
- User Adoption Services: Delivered training to super-users and business users, ensuring smooth adaptation of the new system.
- Productivity Kits: Developed user productivity kits to aid in quick adoption and efficient use of the Oracle ERP system.
The key focus areas of our solution included:
- System and Business Audit: Conducted a thorough audit to understand requirements and identified gaps.
- Data Migration & Automation: Facilitated seamless data migration and automated processes for smoother legacy system integration.
- Enterprise Asset Management: Developed custom solutions to streamline asset maintenance and management.
- Financial Processes: Optimized tax structure and treasury management for more efficient financial operations.
We also provided lifecycle templates, best practices, checklists, accelerators, and tools for successful User Acceptance Testing (UAT) and Go-Live.
Throughout the engagement, we worked on integrating and automating processes, ensuring business continuity and minimal downtime.
The implementation of Oracle R12.2.5 Oracle E-Business Suite and our post-production support led to significant improvements for the telecom client:
Increased Test Coverage
Achieved greater test coverage in a shorter duration, improving overall system reliability.
Successful Legacy Integration
Validated and processed legacy interfaces and business flows without disrupting existing systems.
Seamless Vendor Handover
Successfully managed the transition from the previous vendor to our support team within just one week, with zero downtime.
System Efficiency
Enabled a 100% functional system without any interruptions, delivering seamless operations.
Optimized Financial Processes
Streamlined tax and treasury management, enabling smoother financial operations for the client.
- Oracle R12.2.5 E-Business Suite
- Oracle Financials
- Oracle Supply Chain Management (SCM)
- Oracle Enterprise Asset Management (EAM)
- Oracle Treasury Management
- Legacy System Integration Tools
- Data Migration and Automation Tools
By leveraging Oracle’s advanced suite of tools and technologies, we provided a robust and scalable solution that empowered the telecom company to enhance their business processes and achieve their operational goals.
- This case study highlights our successful partnership with a telecom company in Sri Lanka, where our customized Oracle ERP solutions and ongoing support addressed various business challenges, enabling the client to improve operations, integrate legacy systems, and optimize financial and supply chain processes.
