Faster Reporting, Smarter Compliance:
Oracle Cloud ERP & EPM Implementation
Across 19 Markets in Africa & Middle East

Faster Reporting, Smarter Compliance: Oracle Cloud ERP & EPM Implementation Across 19 Markets in Africa & Middle East

Summary
About the Client
CLIENT Group is one of the largest telecommunications providers in Africa and the Middle East, delivering voice, data, and digital services to hundreds of millions of customers. Known for its market reach and innovation, CLIENT aimed to replace outdated legacy systems with a scalable, integrated cloud-based solution to drive digital transformation.
Client Challenges

Despite their market dominance, CLIENT faced several critical operational hurdles:

Fragmented Legacy Systems

Multiple, disconnected systems across geographies created inefficiencies and made it difficult to standardize processes.

Manual Financial & Procurement Processes

Budgeting, procurement, and tax reporting relied on manual input, slowing down operations and increasing the risk of costly errors.

Limited Real-Time Insights

Without a centralized data platform, leadership lacked immediate visibility into financial and operational metrics, delaying decision-making.

BHSSYEN’s Oracle Cloud-Powered Solution

To address these challenges, CLIENT adopted a comprehensive Oracle Cloud solution suite designed for integration, automation, and scalability.

Oracle ERP Cloud

Oracle SCM Cloud

3. Oracle EPM Cloud

4. Oracle Tax Reporting Cloud

Implementation Process

BHSSYEN followed a structured, low-disruption deployment plan for this multinational rollout.

1
Strategic Partnership & Design
  • CLIENT and Oracle began collaborating in 2018 to design and customize the cloud solutions
  • Build and deployment plans finalized in early 2019
1
Phased Global Deployment
  • High-priority modules went live first to deliver immediate value
  • Subsequent rollouts ensured smooth adoption across all 19 markets
1
Change Management & Training
  • Comprehensive training and support to ensure high user adoption
  • Role-based onboarding to align with new cloud workflows
Business Impact & Outcomes

Following the implementation, CLIENT achieved measurable, enterprise-wide benefits:

Enhanced Operational Efficiency

Financial automation reduced manual errors, improved reporting speed, and accelerated month-end close.

Procurement Optimization

Faster sourcing, shorter contract cycles, and improved supplier management while maintaining compliance.

Tax Compliance Excellence

Shortened reporting cycles from quarterly to monthly, improving accuracy and oversight across 23 geographies.

Scalable, Integrated Operations

Unified cloud platform enabled standardization across regions, preparing CLIENT for future growth.

Tools & Technologies Used
Conclusion
ISO-2009
ISO-2022
MSME

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